To keep your FirstMetroSec account safe, always follow these essential security best practices:
- Change your password regularly. Avoid reusing passwords used in other websites.
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Keep your login Credentials Confidential.
- Never share username, password or OTP with anyone.
- FirstMetroSec will never ask for your login details via email, phone or social media.
- Ensure your registered email is updated and secured.
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Enable Device-Level Security
- Lock your devices with biometrics or strong passcodes.
- Log out from shared or public devices after use.
- Avoid saving login credentials on shared computers or browsers.
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Always access FirstMetroSec through official channels. Use only:
- My.firstmetrosec.com.ph
- Pro.firstmetrosec.com.ph
- FirstMetroSec GO App (official app stores only)
- Avoid clicking links from emails, messages, or social media posts unless verified.
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Monitor your account activity regularly.
- Review transactions, login history, and buying power.
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Immediately report suspicious activity to
📧 customerservice@firstmetrosec.com.ph or submit via the Help Center Inquiry Form.
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Beware of Phishing and Scam Techniques:
- Double-check the sender before opening emails or attachments
- Look out for fake websites or messages pretending to be FirstMetroSec.
- Report phishing attempts immediately.
- Keep your personal information up to date.